Average Score (315 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

315 Ratings

4.7 Average

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  • Louay K.10-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • William S.10-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Sean M.09-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Larry G.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Quick diagnosis. Reasonable pricing. Good turn time.

  • Eric K.09-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    From the moment I pulled in to the service center I received wonderfully understanding care and consideration David and Steve are always wonderful! And took ample care of me and my car. So Always 5 star time!

  • Christopher D.09-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Bradley A.09-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I booked my appointment for 7:30 and by 3:00 the work had not been finished so I need bring my car back in for additional work. It seems like the primary focus of the service appointment was to change my recalled door handles, which were working fine, but my primary concern was getting new tires and having my rearview mirror replaced; service that was was not completed. When I drive 1 hour and 45 minutes to bring in my car to have it serviced. This appointment literally took up my entire day and I have to bring the car in again soon to complete the service.

  • Emily E.09-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Shari K.09-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Well, I feel like the prices should be lower lol. There should be like a rewards program. Honestly, Chris and everyone I interacted with was really awesome 👍🏼 all the stars ⭐!

  • Scott H.09-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Steve always takes good care of me